You can visit our site without unveiling your identity or personal information about you. Information you share with us. We have access to information that you voluntarily provide us, whether via email, while using our various sensor devices or software services (for example App software), or other contacts initiated by you, including for example all information you disclose to us when using our products or services. Information you share with us may include your personally identifiable information such as name, address, or other contact information, as well as various other information pertaining to your use of our products or services such as user data obtained through any MOCACARE device and stored or accessed through our software or services. If you choose to register with us and create a user profile you are required to enter your name, contact information including email address, and to create a password.
The “Site” collects your internet protocol address (IP address), we may use analytics software and cookies to make your experience as easy as possible, and improve our services. MOCACARE is the sole owner of the information disclosed to us or collected at http://mocacare.com or through services offered at the website including various mobile platforms integrated with our website such as the MOCACARE devices and related software services.
Like many companies, we monitor the use of our website, as well as software products and services, by collecting information such as browser type, operating system, IP address, and the like. No personally identifiable information is collected in this process but this aggregate information may include various data pertaining to you and your use of our services as collected or stored by our products and services. This information is typically limited to device data, customer demographics and biomechanical data, traffic patterns, sales, service, product and site usage. This information is used for our commercial purposes, including to improve usability, performance and effectiveness of the website and may be disclosed to third parties as aggregate data without any of your personally identifiable information.
Software Apps & Related Devices. When using MOCACARE sensor devices, as well as their related software such as the MOCACARE App, we collect certain types of information in order to provide the services that you have requested.
Information (such as your name, birthday, email, photos you take, postal address, address book, gender, and country of residence, weather, as well as data about your use of our services and devices, such as detailed information collected while monitoring your movements and activity.) that you provide by completing forms on the Site, including if you register as a user of the Service, subscribe to our newsletter, upload or submit any material through the Site, or request any information;
1) Details of any requests or transactions made by you through the Site;
2) Communications you send to us, for example to report a problem or to submit queries, concerns, or comments regarding the Site or its content;
3) Information that you post to the Site in the form of comments or contributions to discussions.
4) This information may include data on your posture and movements, your activity level, and other related biomechanical information.
A cookie is a small text file that is stored on a user’s computer for record keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our website. A persistent cookie remains on your hard drive for an extended period of time. You may delete or decline cookies by changing your browser settings. (Click “Help” in the toolbar of most browsers for instructions.) If you do so, some of the features and services of our website may not function properly.
1) To Analyze visit behavior
2) Enhance your user experience on the “Site”
3) To recognize you when you are using the “Site”
We use the information we collect to provide the service or transaction you requested, and importantly, to maintain and improve the services we provide, including for example by providing you with a better user experience when accessing our website. We only use or process your information in a way that is compatible with and relevant for the purpose for which it was collected or authorized for use. We use the information:
1) To provide products and services
2) To deliver products and services
3) To personalize and customize content 4) To send you emails and newsletters about our products and services
We may share your personally identifiable information with authorized third-parties, agents, or our affiliated businesses or contractors in order to provide a requested service or transaction. For example, if we need to ship something to you, we must share your name and address with a shipping company. We also use information collected from cookies and other anonymous identifiers to improve your user experience and the quality of our services.
We may collect and share personally identifiable information when we have a good faith belief that access, use, or disclosure of such information is reasonably necessary to satisfy any applicable law, rule, regulation, or enforceable governmental or administrative request, enforce our applicable Terms of Service, including investigation of potential violations, detect, prevent, or address fraud, security or technical issues, or protect against harm to the rights, property or safety of MOCACARE, our users or the public.
We may also share your personally identifiable information with third parties if we have a good faith belief that access to or use of this information, or the preservation or disclosure of this information is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request; to enforce our Terms of Service, including for investigation of possible violations; detect, prevent, or otherwise remedy fraud, security threats or breaches, or other technical issues; and to prevent harm to the personal or property rights of MOCACARE, or other third parties, as permitted by applicable laws.
Our use of information other than for the purpose of completing a requested transaction or service is on an opt-in basis. This means that you will not receive communications from us regarding, for example, specials, new products or new services, unless you have given us affirmative permission to receive such communications.
To provide our services, and for you to gain the optimum benefits of our products and services, we need to store and provide you with access to your personal information when accessing or using our services and products. You can review, and update the personal information for your account by contacting us at firstname.lastname@example.org. When updating your personal information, we may ask you to verify your identity before we act on your request, and at our discretion, we may reject requests that are unreasonably repetitive, require disproportionate technical effort or are impractical, or risk the privacy rights of other users. We may not immediately delete copies of your outdated information from our servers and may not remove all outdated information from our backup systems after you delete this information. This residual retention period is necessitated to protect our information servers from accidental or malicious loss of data.
The Children’s Online Privacy Protection Act (COPPA) was created to protect children under the age of thirteen from unsuspecting practices related to collecting, using, or disclosing any information about them. Our services are neither intended nor directed for use by children under the age of thirteen. MOCACARE does not knowingly accept, collect, maintain or use any information from any child under the age of thirteen, and if a child whom MOCACARE knows or suspects to be under the age of thirteen sends personal information to us online, we will only use that information to respond directly to that child, notify the parents, or seek parental consent.
Last Updated: June 17, 2015 © 2015 MOCACARE, All rights reserved.