Privacy Policy

Collection of Information

You can visit our site without unveiling your identity or personal information about you. Information you share with us. We have access to information that you voluntarily provide us, whether via email, while using our various sensor devices or software services (for example App software), or other contacts initiated by you, including for example all information you disclose to us when using our products or services. Information you share with us may include your personally identifiable information such as name, address, or other contact information, as well as various other information pertaining to your use of our products or services such as user data obtained through any MOCACARE device and stored or accessed through our software or services. If you choose to register with us and create a user profile you are required to enter your name, contact information including email address, and to create a password.

The “Site” collects your internet protocol address (IP address), we may use analytics software and cookies to make your experience as easy as possible, and improve our services. MOCACARE is the sole owner of the information disclosed to us or collected at or through services offered at the website including various mobile platforms integrated with our website such as the MOCACARE devices and related software services.

Like many companies, we monitor the use of our website, as well as software products and services, by collecting information such as browser type, operating system, IP address, and the like. No personally identifiable information is collected in this process but this aggregate information may include various data pertaining to you and your use of our services as collected or stored by our products and services. This information is typically limited to device data, customer demographics and biomechanical data, traffic patterns, sales, service, product and site usage. This information is used for our commercial purposes, including to improve usability, performance and effectiveness of the website and may be disclosed to third parties as aggregate data without any of your personally identifiable information.

Software Apps & Related Devices. When using MOCACARE sensor devices, as well as their related software such as the MOCACARE App, we collect certain types of information in order to provide the services that you have requested.

We Collect

Information (such as your name, birthday, email, photos you take, postal address, address book, gender, and country of residence, weather, as well as data about your use of our services and devices, such as detailed information collected while monitoring your movements and activity.) that you provide by completing forms on the Site, including if you register as a user of the Service, subscribe to our newsletter, upload or submit any material through the Site, or request any information;

1) Details of any requests or transactions made by you through the Site;
2) Communications you send to us, for example to report a problem or to submit queries, concerns, or comments regarding the Site or its content;
3) Information that you post to the Site in the form of comments or contributions to discussions.
4) This information may include data on your posture and movements, your activity level, and other related biomechanical information.

Use Of Cookies

A cookie is a small text file that is stored on a user’s computer for record keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our website. A persistent cookie remains on your hard drive for an extended period of time. You may delete or decline cookies by changing your browser settings. (Click “Help” in the toolbar of most browsers for instructions.) If you do so, some of the features and services of our website may not function properly.

We also use cookies and anonymous identifiers when you interact with services we offer to or through our partners, such as advertising or commerce services. We only use this data in aggregate form without access to any personally identifying information. The majority of web browsers accept cookies and similar files, but you can usually change the browser settings to prevent this. However, if you do so, some functionality of our site may be impaired or lost, particularly any site customization features.

Cookies Are Use To

1) To Analyze visit behavior
2) Enhance your user experience on the “Site”
3) To recognize you when you are using the “Site”

Use Of Information

We use the information we collect to provide the service or transaction you requested, and importantly, to maintain and improve the services we provide, including for example by providing you with a better user experience when accessing our website. We only use or process your information in a way that is compatible with and relevant for the purpose for which it was collected or authorized for use. We use the information:

1) To provide products and services
2) To deliver products and services
3) To personalize and customize content 4) To send you emails and newsletters about our products and services

Your Information

MOCACARE does not share, sell or rent your personally identifiable information to anyone other than as permitted by the Privacy Policy, or specifically requested or authorized by you when accessing or using our services. Except as stated in our Privacy Policy, we will not disclose personally identifiable information about our users to any third party without your prior consent. We use your information responsibly. Any information that is provided to a third-party vendor is to be used only for the purpose of performing the analytics and compiling reports of the information. The third-party is restricted from using this information in any other way other than to provide these services to MOCACARE and they may not share or resell this information.

We share personally identifiable information with third parties only to the extent necessary to render services you have requested, for example to trusted business partners who process information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

By accessing our website, using our software services or sensor devices, or by otherwise providing us with your personally identifying information, you are accepting the practices and policies described in the Privacy Policy. Our Privacy Policy may change from time to time, and any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice. MOCACARE reserves the right, at its sole discretion, to modify or replace this Policy by posting the updated version on the Site. It is your responsibility to check this Policy periodically for changes. Your continued use of the Service following the posting of any changes to this Policy constitutes your acceptance of those changes.

Our Privacy Policy applies to our services, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy. Similarly, our Privacy Policy does not apply to services offered by other companies or individuals, including third party services used by MOCACARE. For these third party services, we encourage you to familiarize yourself with the applicable third party privacy policies.

We may share non-personal, aggregate information regarding customer demographics, traffic patterns, sales, and site usage with our partners, advertisers or sponsors. We may offer some services on or in collaboration with other Internet web sites. Personally identifiable information that you provide to those third-party sites may be sent to us so that we can deliver the requested service. We process such information under our Privacy Policy.

We may share your personally identifiable information with authorized third-parties, agents, or our affiliated businesses or contractors in order to provide a requested service or transaction. For example, if we need to ship something to you, we must share your name and address with a shipping company. We also use information collected from cookies and other anonymous identifiers to improve your user experience and the quality of our services.

We may collect and share personally identifiable information when we have a good faith belief that access, use, or disclosure of such information is reasonably necessary to satisfy any applicable law, rule, regulation, or enforceable governmental or administrative request, enforce our applicable Terms of Service, including investigation of potential violations, detect, prevent, or address fraud, security or technical issues, or protect against harm to the rights, property or safety of MOCACARE, our users or the public.

We may also share your personally identifiable information with third parties if we have a good faith belief that access to or use of this information, or the preservation or disclosure of this information is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request; to enforce our Terms of Service, including for investigation of possible violations; detect, prevent, or otherwise remedy fraud, security threats or breaches, or other technical issues; and to prevent harm to the personal or property rights of MOCACARE, or other third parties, as permitted by applicable laws.

Our use of information other than for the purpose of completing a requested transaction or service is on an opt-in basis. This means that you will not receive communications from us regarding, for example, specials, new products or new services, unless you have given us affirmative permission to receive such communications.

To provide our services, and for you to gain the optimum benefits of our products and services, we need to store and provide you with access to your personal information when accessing or using our services and products. You can review, and update the personal information for your account by contacting us at When updating your personal information, we may ask you to verify your identity before we act on your request, and at our discretion, we may reject requests that are unreasonably repetitive, require disproportionate technical effort or are impractical, or risk the privacy rights of other users. We may not immediately delete copies of your outdated information from our servers and may not remove all outdated information from our backup systems after you delete this information. This residual retention period is necessitated to protect our information servers from accidental or malicious loss of data.

Information Security & Compliance Practices

We store your personal data on a secure server that is password protected and shielded from outside access by a firewall. We practice safety procedures intended to ensure, as far as possible, the security and integrity of all our information, including your personally identifying information. However, no system or information can ever be fully protected against every possible hazard. As a result, we cannot assure or warrant the security or privacy of any information you provide to us and, accordingly, you do so at your own risk. We also use a self-assessment approach to assure compliance with this Privacy Policy and to periodically verify that this policy is accurate, comprehensive for the intended purposes, and prominently displayed for consumer review. We encourage interested persons to share any concerns with us and we will investigate and attempt to resolve any complaints and disputes regarding the use or disclosure of your information.

Coppa Disclaimer

The Children’s Online Privacy Protection Act (COPPA) was created to protect children under the age of thirteen from unsuspecting practices related to collecting, using, or disclosing any information about them. Our services are neither intended nor directed for use by children under the age of thirteen. MOCACARE does not knowingly accept, collect, maintain or use any information from any child under the age of thirteen, and if a child whom MOCACARE knows or suspects to be under the age of thirteen sends personal information to us online, we will only use that information to respond directly to that child, notify the parents, or seek parental consent.

Changes To Our Privacy Policy

Our website may provide links to third-party websites that are outside of our control and not covered by our Privacy Policy, e.g. Facebook®, Twitter®. We encourage you to review the privacy policies posted on these (and all) sites to learn about those sites policies and practices with respect to your personally identifying information.

This Policy does not supersede the Terms of Use that govern your use of the Site, or our Terms of Use that govern your use of our various software. Any conflict between this Privacy Policy and the Terms of Use shall be resolved in favor of the Terms of Use as appropriate. MOCACARE reserves the right to make changes in services, terms, and other information contained in this document without prior notice. The reader should in all cases consult MOCACARE to determine whether any such changes have been made.

Last Updated: June 17, 2015 © 2015 MOCACARE, All rights reserved.